AI-Powered DNS Automation
Agentic request triage for operational DNS changes — intake, policy validation, execution, and full audit trail.
System architecture
Slack/Jira webhooks → event bus → triage agent + policy engine → Route53 API → audit/SIEM pipeline with stakeholder notifications.
Operations dashboard
Open requests
3
Avg turnaround
42s
Policy pass rate
96%
Recent requests
dns-req-2847 · CNAME · prod · RESOLVED
dns-req-2846 · A record · staging · PENDING
dns-req-2845 · TXT · prod · APPROVED
Design decisions
- Policy engine separated from agent logic for testability and governance
- Human-in-the-loop for prod-zone changes above blast-radius threshold
- Idempotent execution with rollback hooks on validation failure
Inputs
Outputs
85%
Reduction in manual DNS handling
<2min
Average request turnaround
100%
Audit coverage on prod changes